VP Boston Commuter Rail

Case Studies

The Challenge

Keolis is a major international transport group established in 15 countries across four continents. It has 60,000 employees and annual revenue in excess of €5.6 billion.

In 2014, Keolis began operating the recently won Massachusetts Bay Transportation Authority’s (MBTA) Commuter rail contract, the fifth largest rail system in the US and the single largest transport contract in the country.  It quickly became apparent that significant problems were impacting on performance, encompassing the asset management regime (fleet and infrastructure); commercial leadership in regard to revenue and ridership; operational performance.

Keolis turned to Warren Partners Transport and Infrastructure team to recruit a new VP, to plan and deliver a major turnaround programme.  The role had ‘transformation’ at its heart, and in addition to experience across all aspects of railway management, suitable candidates needed to have strong UK TOC experience, and exceptional leadership/stakeholder management skills.  Crucially, the requirement was urgent with an imperative to have the new post holder in place as quickly as possible.

The Outcome

Warren Partners made full use of an extensive network and track record in the rail industry, reaching out to those rapidly identified as having the requisite experience, skills and credibility. A shortlist of fully assessed, high profile candidates was presented to Keolis within 2 weeks of the briefing meeting.  Within a further 2 weeks, an offer was made and accepted, leading the delighted Executive President for Keolis North America to state that the process and outcome had been ‘great and quick!'

Iain Brockbank of Warren Partners said ‘Warren Partners is passionate about meeting each client’s specific needs, adapting our approach as required.  Our delivery of this exciting and business critical mandate for Keolis exemplifies this approach.‘

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